01. Information We Collect
We collect several types of information from and about users of our Services, including:
- Personal Identifiers: Name, email address, phone number, and mailing address provided during registration.
- Educational Data: Course enrollments, progress tracking, quiz scores, and academic performance metrics.
- Payment Information: Billing details processed through secure encrypted third-party payment gateways (we do not store full credit card numbers).
- Content You Provide: Profile images, homework, course materials, support attachments, and audio or video you choose to create or upload through an applicable feature.
- Staff Field Location: Approximate and precise GPS coordinates, accuracy, capture time, and route history when an authorized marketing staff member uses field tracking or records a lead visit. This feature is role-restricted and is not requested from student or child accounts.
- App and Device Data: Push-notification tokens, an app-install session identifier, crash diagnostics, and feature interactions needed to secure, operate, and improve the Service.
- Technical Data: IP addresses, browser type, device information, and usage patterns collected via logs.
02. How We Use Information
Maheshee Educations uses the collected data for various purposes:
- To provide and maintain our Service, including monitoring usage.
- To manage your Account as a user of the platform.
- To provide academic support and personalized learning recommendations.
- To notify you about changes to our platform or new course offerings.
- To process transactions and send related information including confirmations and invoices.
- To record authorized staff field visits, associate leads with their capture location, and display operational route coverage. We do not use field location for advertising or sell it.
- To deliver user-requested course playback, downloads, uploads, live classes, notifications, and support services.
03. Data Sharing & Disclosure
We do not sell your personal data. We may share your information with:
- Service Providers: Cloud hosting, authentication and messaging, payment processing, push notifications, protected video delivery, and AI or analytics providers who process only the data needed to provide their contracted service.
- Academic Partners: Only with your explicit consent for specific certification or examination purposes.
- Legal Requirements: If required by law or in response to valid requests by public authorities.
04. Data Security
The security of your data is important to us. We implement industry-standard security measures including SSL/TLS encryption for all data transmissions, regular security audits, and restricted access protocols to protect your personal information from unauthorized access, alteration, or destruction.
05. Cookies & Tracking
We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
06. Your User Rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to access, update or delete the information we have on you.
- The right of rectification if that information is inaccurate or incomplete.
- The right to object to our processing of your personal data.
- The right of data portability.
- You may initiate account and associated-data deletion from the Maheshee app or at maheshee.in/delete-account.
07. Third-Party Services
We use contracted services for authentication, messaging, payments, push notifications, protected course video, cloud infrastructure, and AI-assisted learning. These providers receive only the information required for the selected feature. Our platform may also contain links to sites that are not operated by us; review their privacy policies before providing information.
08. Children's Privacy
Maheshee provides educational accounts for students, including children, under the authorization and supervision of a parent, guardian, school, or coaching institute as applicable. We limit child-account data to what is needed to provide learning, safety, account, and support features.
Student and child roles do not request or use the staff field-location feature. We do not sell children's personal information or use precise location for advertising. A parent or guardian may contact us to review or request deletion of a child's information.
09. Policy Changes
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.
10. Contact Us
Get in Touch
If you have any questions about this Privacy Policy, please contact our data protection team.
info@maheshee.in
Address
Ward No 04, Atal Chowk, Chatipali, Malkharoda
Bhanthapara, Sakti
Janjgir-Champa, Chhattisgarh 495691
Data Protection
info@maheshee.in
